Safety Recall: Dusk's Christmas Candles Batteries

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Post on Dec 24, 2024

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Safety Recall: Dusk's Christmas Candles Batteries - Urgent Action Required

Dusk has issued an urgent safety recall for the batteries included in their Christmas Candles. This recall affects a specific batch of candles sold between [Start Date] and [End Date]. If you purchased a Dusk Christmas Candle during this period, please read this information carefully. Failure to do so could pose a serious safety risk.

Why the Recall?

The recall is due to a potential fire hazard. Some batteries in the affected batch of Dusk Christmas Candles have been found to overheat and potentially ignite, posing a significant risk of fire and property damage. Dusk prioritizes customer safety and has taken immediate action to address this issue.

Which Candles are Affected?

The recall affects only Dusk Christmas Candles with the following characteristics:

• Product Name: [Exact Product Name as it appears on the packaging]
• Batch Numbers: [List all affected batch numbers clearly. If a range, specify the range e.g., 12345-12678]
• Date Codes: [Specify date codes if applicable]
• Packaging: [Describe the packaging – color, size, etc.]

Important Note: Only candles with the specific batch numbers and date codes listed above are affected by this recall. If your candle doesn't match these details, it is not affected by the recall.

How to Identify the Affected Batteries

The affected batteries are [Battery type, e.g., CR2032] and will be located within the candle base. You may need to carefully examine the candle base to locate the battery compartment and check the battery's details.

What Should You Do?

If you own a Dusk Christmas Candle that matches the description above, immediately stop using the candle and remove the batteries. Do not attempt to recharge or reuse the batteries.

Next steps:

1. Contact Dusk Customer Service: Contact Dusk's customer service department immediately at [Phone Number] or [Email Address] to arrange for a full refund or replacement. They will guide you through the return process.
2. Dispose of the Batteries Safely: Dispose of the batteries responsibly according to your local regulations. Many local recycling centers accept used batteries. Never throw batteries in the regular trash.
3. Keep Children Away: Keep the recalled candles and batteries out of reach of children and pets to prevent any accidents.

Preventing Future Incidents

While this recall addresses a specific batch of batteries, Dusk is committed to enhancing its quality control procedures to prevent similar incidents in the future. This includes strengthening its battery sourcing and testing protocols.

Dusk's Commitment to Safety

Dusk sincerely apologizes for any inconvenience or concern this recall may cause. The company's top priority is the safety of its customers. They are working diligently to resolve this issue and prevent any future occurrences.

Keywords: Dusk Christmas Candles, Battery Recall, Safety Recall, Fire Hazard, Product Recall, Dusk, Christmas Candles, Battery Safety, Consumer Safety, Recall Notice, Urgent Recall

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